FAQ
Purchasing & Downloads
After completing your purchase, you will receive a download link via email. If you don’t see it, check your spam or junk folder. Is it not there? Please contact me, and I’ll ensure you receive your files as soon as possible.
Pattern & Stitching Questions
Patterns are provided as PDFs, and include both black-and-white and color versions. Patterns also all contain single-page and multi-page versions with overlap. If you require more pages with larger symbols for visibility, please reach out to me.
My patterns are compatible with Pattern Keeper, but if you need a special Pattern Keeper file for easier importing, feel free to ask!
Policies & Usage
Due to the nature of digital downloads, refunds and exchanges are not available. However, I'm more than happy to help if you experience any issues with your file. If you’re interested in selling finished pieces made from my designs, please reach out to me to discuss the details.
For more in-depth information on policies, please visit this page.
Stitch-A-Longs (SALs)
A Stitch-A-Long (SAL) is a mystery cross-stitch project where pattern sections are released over time. When you sign up, you gain access to each new release on scheduled dates. You can join a SAL at any time and receive all previously released parts. If you’d like to share your SAL progress, you’re welcome to post in my Facebook group—I love seeing your work!
Custom Patterns
At this time, I don’t offer custom pattern requests, but I always appreciate suggestions for future designs!
Stay Updated!
To stay updated on new releases and SALs, sign up for my newsletter and follow me on Instagram.