Privacy Policy
NeedleLot Designs values your privacy. Any personal information collected through this website, including names, email addresses, home addresses, and payment details, is used solely for order fulfillment and communication purposes. We do not sell, trade, or share your information with third parties. Payment processing is handled securely by third-party providers, and we do not store or have access to your financial information. By using this website, you consent to the collection and use of your information as described in this policy.

For more information on how your data is handled, please refer to our full Privacy Policy.

Refund Policy
Due to the nature of digital products, all sales are final. Once a digital pattern has been purchased and downloaded, refunds and exchanges cannot be provided. However, if you experience any issues with the download or the file is corrupted, please contact us, and we will be happy to assist with resolving the issue.

Terms of Use
All content, including patterns, logos, images, and text, is the property of NeedleLot Designs and protected by copyright. You may not share, resell, or distribute the digital files in any form. Finished pieces created from our patterns may be used for personal display, gifts, or charitable donations. If you wish to sell finished pieces using our designs, please contact us to discuss the details. Unauthorized reproduction, distribution, or commercial use of any NeedleLot Designs patterns is strictly prohibited.

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the modified terms.

We reserve the right to suspend or terminate your access to the website for any reason, including violations of these terms.

Jurisdiction and Governing Law
These terms are governed by the laws of the Netherlands, and any disputes will be resolved in the courts of the Netherlands.

Contact Information
For inquiries about your order, patterns, or policies, please reach out to us via email at hello@needlelotdesigns.com. We strive to respond to all messages within 48 hours. Alternatively, you can contact us by phone at +31 6 29088029 during Dutch business hours, Monday to Friday.

Last Edited: 07-03-2025